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Refund and Cancellation Policy

Our focus is customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proven after investigation.

In case of dissatisfaction from our services, clients have the liberty to cancel their service(s) and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact us. Requests received later than 1 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

Refund Policy

In case any client is not completely satisfied with our products we can provide a refund. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase. The name on the account will be the name issued the refund in the event of a check and sent to the current billing address.

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©2021 Orange County Fiber. Bringing high-speed internet to the community

  • Home
  • About Us
    • Meet The OC Fiber Team
    • Help us bring Internet to your area
    • Areas We Serve
  • Why Fiber?
    • Process of Installing Fiber
    • Benefits of Fiber Optics
  • Service Plans
    • Residential Plans
    • Business Plans
    • Fees and Charges
    • Lifeline Discount Program
  • Be A Champion
  • FAQs
  • Refund and Cancellation Policy
  • On-line Bill Pay
  • Service Call Feedback
  • Contact Us